Privacy Policy

This Privacy Policy outlines the categories of personal information gathered through our website and related services (collectively referred to as the "Service") and explains how we manage and process this data.

By utilizing the Service, you acknowledge that you have reviewed, comprehended, and consented to this Privacy Policy. You also confirm that you are at least 16 years old or have obtained parental permission. If you disagree or cannot affirm these conditions, you must discontinue use of the Service.

"GDPR" denotes the General Data Protection Regulation, a comprehensive EU data protection law enacted on April 27, 2016. It aims to safeguard personal data, facilitate its free movement, and reinforce individuals' privacy rights.

"EEA" refers to the European Economic Area, encompassing all EU member states and additional countries participating in the internal market, ensuring unrestricted movement of people, goods, services, and capital.

In the context of personal data, "processing" encompasses activities such as collecting, storing, and sharing personal information with others.

1. Categories of personal data collected

Our Service gathers information you voluntarily provide (e.g., email correspondence). We may also obtain information about you from third-party sources and automatically collect certain data (e.g., your IP address).

1.1. Information you provide

When you register and engage with our Service, you supply us with personal data. This may include your name, age, gender, physical characteristics (height, weight, areas for improvement), dietary preferences, meditation and sleep patterns, mental states and assessments, physical activity information, food intake records, email, phone number, and address. Some of the information we collect may be classified as sensitive under applicable data protection laws.

1.2. Automatically collected data:

• Discovery source
We monitor how you found us and identify the app or website you visited before clicking on our advertisement.

• Device and location details
Your mobile device provides us with information such as language preferences, IP address, time zone, device type and model, settings, operating system, ISP, mobile network, hardware ID, and social media identifiers.

• Engagement metrics
We track your interactions with our Service.

• Advertising identifiers
We collect identifiers like Apple's IDFA or Google's AAID, depending on your device's operating system. These identifiers can typically be reset through your device settings.

• Payment information
Processing transactions requires you to provide payment details to third-party providers. We don't store complete credit card numbers but may receive related transaction information.

• Cookie usage
We employ cookies, small text files for record-keeping, on our website to enhance navigation and personalize your experience. These can be session-based or permanent and are used alongside tracking pixels to assist in delivering advertisements. Cookies recognize returning visitors and store data temporarily on your device.

2. Purposes for processing your personal data

We process your personal data for several key reasons:

2.1. To provide our services

• Identifying customers;

• Creating, finalizing, and completing invoices;

• Delivering and maintaining the Service;

• Ensuring fulfillment of obligations;

2.2. To tailor your experience

We use your personal information, including preferences and characteristics, to customize the Service's content specifically for you.

2.3. To send you marketing communications

We process your personal data for marketing campaigns. We may add your email to our marketing list, provided we obtain consent or establish a legal basis for sending marketing communications. Consequently, you'll receive information about our products, including special offers. If you prefer not to receive marketing messages, you can unsubscribe using the instructions in the footer of these messages.

We may also display ads on our website and send push notifications for marketing purposes.

2.4. To handle your payments

We offer payment services. For this, we use third-party payment processing services. This processing allows you to pay for our Service, and we receive notification of completed payments. We don't store or collect your payment card details ourselves. This information is provided directly to our third-party payment processors.

2.5. For terms enforcement and fraud prevention

We use personal data to uphold our Terms, ensure compliance with contractual obligations, and to detect, prevent, and address fraud. This may involve sharing information with third parties, including law enforcement, especially if disputes arise related to our terms.

2.6. To meet legal requirements

We may need to process, use, or disclose your data as required by law, particularly when law enforcement authorities make a legal request for your information.

3. Legal basis for processing personal data (for EEA-based users)

This section informs EEA-based users about the legal grounds for processing their personal data, aligned with the specific processing purposes outlined in section 2.

These legal bases include:

3.1. Your consent

Used for sending marketing communications and handling special categories of personal data or sensitive information as defined by specific data protection laws.

3.2. To fulfill our contract with you

This basis supports service provision in line with our terms, experience customization, account management and support, communication about service usage, and payment processing.

3.3. For legitimate interests

We process data based on legitimate interests that don't override your rights or freedoms. These interests include sending service usage reminders, improving our service, marketing, customizing ads, enforcing terms, and preventing fraud. Our actions aim to enhance service use and ensure security, balanced against users' benefits and rights.

3.4. To comply with legal obligations

Processing is also based on the need to meet legal obligations and ensure compliance with applicable laws.

4. Sharing of personal data

We share your personal data with third parties that assist in our service delivery, including improvement, integration, customization, support, and marketing, as outlined in section 2. The categories of third-party recipients include:

4.1. Service providers

Your personal data is shared with third parties we engage for various services under our direction, such as:

• Cloud storage (e.g., Amazon)

• Data analysis (e.g., Google, Facebook)

• Marketing and communication efforts

• Payment processing

• Customer service

4.2. Law enforcement and public authorities

We may disclose personal data to enforce our terms, protect rights and security, and fulfill legal requirements from courts, law enforcement agencies, and other government authorities.

4.3. Business transfer

In the event of a merger, acquisition, or company sale, customer information, as a valuable asset, may be transferred or shared with affiliated entities or during corporate transactions.

5. Exercising your privacy rights

You have various rights concerning your personal data, including the ability to access, update, or delete it. For specific requests, such as data deletion or ceasing data use, contact support directly. EEA-based users have additional rights, including filing complaints with a supervisory authority and requesting data in a portable format. To exercise these rights, you can reach us via the contact form.

6. Age restrictions

Our service does not process personal data from individuals under 16 years of age. If we become aware that such data has been collected, please contact our support team for action via the contact form.

7. International data transfers

To provide our Service, personal data may be transferred internationally. We ensure appropriate safeguards are in place for these transfers to countries with different data protection laws, maintaining the protection of your data.

8. Privacy policy updates

We may revise this policy periodically. Significant changes may or may not be communicated via our Service or through other means. Continued use of the Service after updates implies acceptance of the new terms.

9. Data retention policy

We retain your personal data for the duration necessary to fulfill the purposes stated in this Privacy Policy. Additionally, we retain data required to meet legal obligations, resolve disputes, and enforce agreements.

Vortexion Kft. will serve as the data controller for your personal data.

10. Contact information

For inquiries about this privacy policy or personal data, please reach out to us via the contact form.

This document is effective as of July 27, 2024.

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